Determine the internal
stakeholders
To achieve the above goals often involves a
large number of parties working together.
These are the internal
stakeholders,
who interact together in the business process to achieve the goals defined
in its scope.
These can be optionally categorised as departmental or system:
 | Departmental Stakeholders represent the major business units
taking part in the business process. |
| System Stakeholders are the system building blocks the
internal stakeholders use to fulfil their objectives. By showing these
in the same model as departmental stakeholders, an integrated approach
showing both system and human collaboration is achieved. If the focus of
modelling is not on system engineering, these can be omitted. |
Typically for security there are a large
number of internal stakeholders, as shown in the following example:
Figure 2: Internal
Stakeholder example
When “internal” and “external” is used this is in reference to the
business process and not with reference to your company. Often with
regards to security customers have their part to play in the end-to-end
process so should be considered “internal”.
© 2002-2007 Codel Services Ltd
This paper has been prepared
by Codel Services Ltd to illustrate how structured business
modelling can help your organisation. Codel Services Ltd is an IT
Consultancy specialising in business modelling. If you would like further
information, please contact us at: Deryck Brailsford, Codel Services Ltd,
Dale Hill Cottage, Kirby-Le-Soken, Essex CO13 0EN,United Kingdom.
Telephone: +44 (0)1255 862354/Mobile: + 44 (0)7710 435227/e-mail: info@codel-services.com
